Return and Refund Policy

Effective Date: July 14, 2026

Welcome to Mughal Trading. By accessing and using our website mughaltrading.store, you agree to comply with and be bound by the following terms and conditions of use. Please read them carefully before making any purchases.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We make every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your device’s display will be completely accurate.

2. Return and Refund Policy

Please note our strict policy regarding returns and refunds:

  • No Standard Refunds or Returns: All sales are final. We do not offer refunds, returns, or exchanges for change of mind or accidental purchases.
  • Warranty-Only Claims: Returns or replacements are only available for products that carry an explicit manufacturer warranty (for example, a 5-year leakage warranty on specific bathroom fixtures).
  • Warranty Verification: If a warranted product experiences an issue covered under its specific terms (e.g., leakage within the warranty period), you must provide proof of purchase to initiate a claim. Only issues directly covered by the official product warranty are eligible for a replacement or return.

3. Payment and Billing

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to cancel any orders that appear to be placed by dealers, resellers, or distributors.

4. Shipping and Delivery

While we make every effort to deliver your orders on time, Mughal Trading is not responsible for shipping delays caused by carrier issues, weather, or other circumstances beyond our control. Any damage during transit must be reported immediately upon receiving the package.

5. Limitation of Liability

Mughal Trading shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of our products, except as covered by specific manufacturer warranties.

6. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

7. Contact Us

If you have any questions about our Terms and Conditions, or if you need to submit a warranty claim, please contact us: